Frequently Asked Questions

How long until I feel a difference?

Most customers notice reduced neck stiffness within 3-7 nights. Your body needs a few nights to adjust to proper cervical alignment after years of sleeping on unsupportive pillows.

What size is the pillow?

The standard size is 50 × 30 × 10 cm (approximately 19.7" × 11.8" × 3.9"). It fits inside a standard pillowcase.

Is it good for side sleepers and back sleepers?

Yes — the butterfly contour design has a higher edge for side sleepers and a lower center for back sleepers. Stomach sleeping is not recommended for cervical health regardless of pillow type.

How do I wash it?

Remove the zippered cover and machine wash on a gentle cycle. The memory foam core should be spot-cleaned only — do not submerge in water.

What is your return policy?

We offer a 30-day money-back guarantee. If you're not satisfied, contact us and we'll arrange a full refund — no questions asked.

How long does shipping take?

Standard shipping to the US takes 15-25 business days. We ship from our warehouse directly to your door.

Do you offer free shipping?

Yes — free shipping on all orders $40 and over.

Is this the same as the Tempur-Pedic cervical pillow?

Our pillow uses the same slow-rebound memory foam technology found in premium brands, at a fraction of the price. The butterfly contour shape is clinically inspired and recommended by physical therapists.