Refund Policy

All Sales Are Final

Due to the personal nature of sleep and wellness products, we do not accept returns or exchanges under any circumstances.

If your item arrives damaged or defective, please contact us at support@painlessnight.com within 48 hours of delivery with a photo and we will send a replacement at no cost.

We do not offer refunds for:

• Change of mind
• Incorrect size ordered
• Discomfort during the adaptation period (2–4 weeks is normal for ergonomic pillows)
• Delayed shipping due to customs or carrier delays

By completing your purchase, you agree to this policy.